06:15 PM

Arden Hotel Christchurch

Terms & Conditions

Tariff quoted is for two people only. Extra person charge applies as follows.


• Any Extra Adult is NZ $20.00 Each (6 yrs And Above)
• Any Infant is Free Of Charge (Age from 0-5 yrs)
• Any Baby cot is NZ $20.00 per night

Check in Time: 2:00 pm
Check out Time: 10:00 am


Parking is available overnight on hotel premises for $10 for one day stay cycle (Self-Parking: 2 PM-10 AM). Limited parking spaces available.

Free parking available on Salisbury Street and paid parking available on Colombo Street (Free between 5 PM-9 AM and on Weekends).


We will require a refundable bond of $200.00 per room which can be paid by credit card imprint or cash for incidentals.

To confirm the reservation we require deposit which is equal to the one night stay.

Download the Authority to Charge Credit Card PDF

Click on the PDF icon below:


  1.  We may ask for a Credit Card and photo ID at check-in.
  2.  We take payments upfront at check-in.
  3.  Minimum check-in age: 18 years unless accompanied by legal guardian or parent
  4. All our rooms are Non-Smoking and cooking of foods with strong odour is not permitted. If found, there will be an additional charge of $200.00 for commercial cleaning services.
  5. We will not be held responsible for any claims for loss or damages to property, personal injury or any loss of life, howsoever caused, including but not limited to gross negligence.
  6.  The cut-off time for SPA usage is 10.00 PM till 8.00 AM for everyone’s convenience.
  7.  We have a NO PARTY policy. Loud music and partying is not allowed in the premises or rooms.
  8.  Fire Alarm Activation: In the event that a guest either, maliciously or accidentally through irresponsible behaviour, activates our fire alarm, Arden Hotel Christchurch reserves the right to charge any false alarm call out or any refunds claimed by other guests.
  9. Arden Hotel Christchurch reserves the right to recoup all costs in the event of any incurred damage, commercial cleaning requirements, replacement of broken or removed items, or any other costs required to re-establish the room back to the quality the room was sold to the undersigned or credit card holder. Any damages caused to the unit during the stay will be deducted from the Bond (Cash/Credit card).
  10.  By booking room with us (Direct/Online/Agency, etc.); you agree to these terms and conditions

Bookings via Third Party Websites/Agency

For bookings made online on third party websites (Booking, Expedia, Agoda, etc.):
  • We charge the provided card on the day of arrival before 3 PM.
  • The booking is cancelled if provided card declines or check-in is not done before 5 PM. In case of a late check-in, prior arrangements need to be made with the property.
  • For payments made to third party website, GST invoice will not be provided by the property. The same should be requested to the website/agency.

Cancellation Policy:

Individual Reservations:

An administration fee of $25.00 applies to all booking when cancelled.

A minimum of 48 hours’ notice is required for cancellation.

7 days cancellation policy applies for bookings on black-out dates and special events.

Cancellations made within the above mentioned policy period, forfeit the full amount for the first night cancelled.

Early check-outs will not be refunded.

i. *Please note that all upstairs units/units with a balcony are accessible only with stairs.

ii. **The motel facilities, amenities and the above terms may change without prior notice.

Group Reservations:

T & C for group reservations vary. Please contact the property for your T & C.

An administration fee of $25.00 applies to all booking when cancelled.

A minimum of 30 days’ notice is required for cancellation.

Cancellations made within 30 days’, forfeit the full amount for the first night cancelled.

Early check-outs will not be refunded.

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